Work with us

Fully remote

We built DNSimple to be 100% remote from day one. Flexible schedules. No offices. Work where you want.

Polyglots

We speak different languages, and we program with different languages.

Honesty and Transparency

We're a bootstraped company, so we don't depend on venture capital. You have access to business goals, accounting, and salaries. No hidden agendas.

We care for our employees

Working for DNSimple is a two way relationship. We adapt to your needs, too. We're open to everyone regardless of race, gender, or sexual orientation.

Making domain management automation a reality

As part of the team, your feedback and input is not only welcomed, it's anticipated. We're a small team and everyone's opinion matters. Help us build the vision.

Open positions

Operations Engineer

You must be located in North or South America.

As a DNSimple Engineer, you are responsible for developing automation and managing risk for our mixed bare metal & cloud based infrastructure. This includes assisting development with application lifecycle management and growing our current platform to address the evolving requirements of our customers.

The Technical Operations Team:

  • We are a fully distributed team of experienced professionals.
  • We use Chef-Infra to manage all systems and Chef-Inspec to test our changes in CI/CD.
  • We update and use our documentation rigorously to keep runbooks up to date.
  • We automate wherever possible; documenting, understanding, and then removing manual procedures.
  • We test our code, we use code review, and we ship multiple times a day.

Responsibilities:

  • Build, maintain, & enhance the infrastructure for our applications and dependencies.
  • Help deploy and manage our various application's lifecycles.
  • Review resources usage, define changing capacity requirements, & tune where necessary.
  • Maintain metric based montitors and attached runbooks to help the whole team rapidly triage & resolve issues.
  • Update and clarify documentation, incident handling, and operational procedures.
  • Communicate progress on projects with the DNSimple team through GitHub & Trello.
  • Review other team members pull requests in a timely fashion.
  • Answer customer support requests, helping customers achieve their goals and recording issues when changes need to be made to handle bugs or enhancements.
  • Participate in our 24hr cycle incident management on-call rotation.

Skills:

  • Strong English comprehension and writing skills.
  • Previous experience using Chef-Infra, Ubuntu, and PostgreSQL is required.
  • Previous experience deployment Ruby web applications is required.
  • Experience tuning and managing Linux system lifecycle is a must.
  • Linux networking and software controlled BGP experience is preferred.
  • Experience managing or developing Go or Erlang is a bonus.

Enterprise Sales Representative

You must be located in North America.

As an Enterprise Sales Associate, you are responsible for identifying potential enterprise and value-added reseller leads and selling DNSimple’s products and services to those leads. Additionally you will work the DNSimple team to refine our sales processes to promote healthy top-line and bottom-line growth.

Responsibilities:

  • You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability.
  • You will consistently track your leads and conversions and regularly report this information to company leadership.
  • Present, promote and sell DNSimple products and services using solid arguments to prospective customers.
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
  • Establish, develop and maintain positive business and customer relationships.
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Analyze the territory/market's potential, track sales and status reports.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback.

Skills:

  • Strong verbal and written communication skills.
  • Familiarity with CRM tools and best practices.
  • Excellent selling, communication and negotiation skills.
  • Prioritizing, time management and organizational skills.
  • Ability to create and deliver presentations tailored to the audience needs.
  • Relationship management skills and openness to feedback.

Requirements:

  • Previous experience as an enterprise sales representative in the technology sector.